skip to main content

Tennessee

These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on June 9, 2020.

For more up-to-date information on the relief programs available in Tennessee, we recommend that you visit the state's COVID-19 Resource website

resource search icon

Description of Program and Relief

Suspension of Utilities Service Disconnections for Non-Payment in Light of COVID-19

In light of COVID-19, the Tennessee Public Utilities Commission has ordered all natural gas, electric, water, and wastewater public utilities under its jurisdiction to immediately suspend the disconnection of service for non-payment until the state of emergency in Tennessee expires or is formally lifted. Any customer of a regulated natural gas, electric, water, or wastewater public utility whose service was disconnected for lack of payment on or after March 12, 2020, shall be reconnected at no charge. This suspension does not excuse customers from the need to make payments.

Government or Lead Agency

Tennessee Public Utilities Commission

Dates Available

Effective immediately.

Eligibility Requirements/Restrictions

The suspension applies to all customers.

Application Deadlines (If Applicable)

N/A

Contact for More Information

Call 1 (800) 342-8359

List of Additional Information

Please click here for more information or click here for the applicable order.


© 2021 Paul, Weiss, Rifkind, Wharton & Garrison LLP. This does not constitute legal advice and does not create an attorney-client relationship. In some jurisdictions, this publication may be considered attorney advertising. Past representations are no guarantee of future outcomes.

© 2024 Paul, Weiss, Rifkind, Wharton & Garrison LLP

Privacy Policy