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New Miexico

These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on May 14, 2020.

For more up-to-date information on the relief programs available in New Mexico, we recommend that you visit the state’s COVID-19 Resources website.

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Description of Program and Relief

Public Utility Relief – Electric and Gas

Certain electric and gas utility companies in New Mexico are suspending non-payment disconnects. To date, the following private companies have suspended non-payment disconnects: PNM Resources, El Paso Electric, Xcel Energy, and New Mexico Gas Company.

Government or Lead Agency

Some Private Utilities

Dates Available

Effective immediately. New Mexico Gas Company has suspended disconnections through April 6. The other electric and gas utility companies have not stated an end date for suspending disconnections.

Eligibility Requirements/Restrictions

To participate in one of these programs you must be a customer of a participating utility company who is unable to timely pay your bills due to the impact of COVID-19.

Application Deadlines (If Applicable)

N/A

Contact for More Information

More information can be found at: https://www.newmexico.gov/utilities/.

List of Additional Information

Each Utility company also has additional information about the suspension of service disconnects and other programs that the company is offering on its websites (listed below).

PNM Resources: https://www.pnmforwardtogether.com/preparedness.

El Paso Electric: https://www.epelectric.com/message-to-customers.

Xcel Energy: https://xcelenergy.com/covid-19_response.

New Mexico Gas Company: https://nmgco.com/.


© 2021 Paul, Weiss, Rifkind, Wharton & Garrison LLP. This does not constitute legal advice and does not create an attorney-client relationship. In some jurisdictions, this publication may be considered attorney advertising. Past representations are no guarantee of future outcomes.

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