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Michigan

These resources – like the public health crisis itself – are constantly evolving and are only current as to the date of publication. This page was last updated on June 22, 2020.

For more up-to-date information on the relief programs available in Michigan, we recommend that you visit the state’s COVID-19 Resources website or the Michigan Economic Development Corporation

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Description of Program and Relief

Water Restoration During COVID-19 Emergency

Pursuant to Executive Order 2020-28, all occupied homes without water are entitled to have service reconnected by local water departments. No upfront payment is required for reconnection. All occupied residences where nonpayment was the reason for disconnection are required to be reconnected under the governor’s order. It remains in effect for the duration of the COVID-19 emergency, unless connection of the home creates a public health risk for others.

Residents are not required to provide a copy of their deed or lease agreement to have water restored during the COVID-19 emergency. Although water bills will continue to accrue during the emergency, residents can work with local water departments to arrange for payment at the conclusion of the emergency.

Michigan residents without running water should take the following steps:

  • Contact your local water department and tell them you are eligible for reconnection under the governor’s executive order. If you are unsure how to reach your water department, contact your local city, village or township offices to find out. Detroiters can call the city’s reconnection hotline at 313-386-9727.

    • If you are unable to reach your water provider or they are unwilling or unable to restore service, you may obtain assistance from the Michigan Department of Environment, Great Lakes, and Energy (EGLE) at 1-800-662-9278. EGLE Clean Water Public Advocate Ninah Sasy monitors every request for assistance. She will work with local suppliers to resolve the concern and will elevate issues directly to the office of Governor Whitmer as necessary.

    Government or Lead Agency

    Governor of Michigan

    Dates Available

    Ongoing until the termination of the state of emergency.

    Eligibility Requirements/Restrictions

    Michigan residents without running water.

    Application Deadlines (If Applicable)

    N/A

    Contact for More Information

    To contact Governor Whitmer’s office, please call 517-373-3400 or 517-335-7858.

    If residents experience barriers to reconnection, they can contact the Department of Environment, Great Lakes and Energy (EGLE) at 1-800-662-9278.

    List of Additional Information

    For more information, please visit here.


© 2021 Paul, Weiss, Rifkind, Wharton & Garrison LLP. This does not constitute legal advice and does not create an attorney-client relationship. In some jurisdictions, this publication may be considered attorney advertising. Past representations are no guarantee of future outcomes.

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